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What Shipping Methods Are Available?
We offer reliable doorstep delivery via leading logistics partners. Standard shipping is free within Bengaluru and select metro zones. Express delivery and same-day dispatch may be available for eligible orders—check options at checkout.
Do You Ship Internationally?
Yes, we ship select items internationally. Availability depends on product type, destination country, and compliance with export regulations. International shipping charges and customs may apply—please contact support for a custom quote.
How Long Will It Take To Get My Package?
Delivery typically takes 1-2 hours hours within Bengaluru, and 5–7 days for other regions in India. International orders may take 10–15 days depending on customs clearance. Tracking links will show real-time progress once your order ships.
What Payment Methods Are Accepted?
We accept all major credit/debit cards, UPI, net banking, wallets (Paytm, PhonePe), and EMI options via select providers. Full payment details are available at checkout, and all transactions are secured through trusted third-party gateways.
Is Buying On-Line Safe?
Absolutely. Hybrid Systems uses industry-standard SSL encryption and secure payment gateways. Your transaction data is never stored, and we comply with best practices for digital security and fraud prevention.
How do I place an Order?
Browse our catalog, select your products, and click “Add to Cart.” Proceed to checkout, fill in your shipping details, choose a payment method, and confirm your order. You’ll receive an order confirmation and invoice by email shortly after.
How Can I Cancel Or Change My Order?
Orders can be cancelled or modified within 2 hours of placing them, provided they haven't shipped. Go to “My Orders,” select the relevant order, and click “Cancel” or “Edit.” For urgent changes, contact our customer support directly.
Do I need an account to place an order?
No account is required—but we recommend creating one for faster checkout, order tracking, warranty claims, and exclusive offers. Guest checkout is available, but registered users enjoy smoother support and loyalty perks.
How Do I Track My Order?
Once your order is shipped, you'll receive a tracking link via email and SMS. You can also log in to your account, visit “My Orders,” and view live tracking updates, including estimated delivery dates and courier contact details.
How Can I Return a Product?
You can initiate a return within 7 days of receiving the item. Make sure it’s unused, in original packaging, and accompanied by a valid invoice. Contact our support team or use the "Request Return" option under your account to get started. Once approved, we'll arrange for pickup or guide you through the drop-off process.
